Possibilities are as follows after your first purchase:
- You can order at any time using your stash code in the discount code section at check out, adding to your stash and not be charged additional shipping at time of purchase.
- You can order at any time, going to the check out, NOT using your stash code, so you can increase your shipping to the next weight level. This purchase will take another payment for the shipping. Please add a note at checkout to notify us of your intent to either 'Please Stash' or ‘Please Ship’.
Shipping your Stash:
Contact us to ship your Stash(es), Add 'Please Ship' in the notes section of an order or send us an email. We will advise you of the total shipping costs owed or to be credited. Any credit will be given as a store credit for your next order. This only applies to excess postage charges incurred by you.
Cancelling Stashed Orders:
You can cancel any orders held in your stash pile if required, however we will only refund the purchase price minus any costs, fees or charges incurred by us when you made the purchase. We also reserve the right to charge an administration fee and/or restocking fee. Please refer to these conditions for Cancelled orders.
How we pack your orders:
All orders are packed in tissue paper per order or other suitable packaging we may use at our discretion; use of packaging increases your overall parcel weight. So for 500 grams in weight you most likely can order four (4) 100-gram tops/skeins (and possibly one (1) 50-gram item). Any more than (3) three spindles will most likely incur extra postage charges. Orders of LotBD products require more protective packaging to keep your order safe and therefore adding more packaging weight to your overall order. The postage weight and costs incurred increase every 500 grams.
*This is not a guarantee of what can be added to your parcel but merely an indication of the possibilities.
Current Club Members have the opportunity to use Club Stash codes.
Valid for ALL current Club Members.
Please refer to those conditions if required.