Stash Code Information for Club Members:

Club Member Stash codes are for adding extra orders into one (1) parcel for shipping every month with your club subscription. Club Stash codes can be used as many times as you like subject to the conditions described here.
Each Club Stash code is valid for one (1) club customer only and is not transferable to other customers.
Club Stash code applies after your Club purchase, as this purchase contains your initial shipping cost and begins from the 1st day of the club quarter you have signed up for.
Club Stash codes come in the form of a discount shipping code to be used at checkout in the IxCHeL online Shop. They are only valid for the purchase of IxCHeL- and LotBD- products excluding the 12 DAYS of XMAS event. Club Stash Codes are NOT valid for use with Ashford Products and Landscape Dyes.
Customers who choose to have their clubs shipped together in the third month of subscription can be included, but excess postage may apply.
Overseas customers postage is limited to 500 grams, excess postage charges may apply over 500 grams based on the final weight of the parcel.
Club Stash Codes are valid for the duration of the quarterly club you have signed up to.
All codes will be cancelled during the 3rd club instalment when packing begins except where you have already signed up for the next club subscription.ย  This is a Standard or Parcel Post service, if you want an upgrade to Express Post, please contact us to confirm any extra charges.
If you make a purchase during the Club Stash period but do not use the Discount Code, we will ship your order.ย  If you want to change this prior to us posting your order please contact us as soon as possible.
If for any reason you wish to cancel Club stash purchases, we reserve the right to deduct any fees charged to us for your purchase(s). We may also apply a restocking fee. Refunds will be returned to you with the same payment method that you used for your purchase. Alternatively, you can ask for a store credit which we can make to you at any time. Store credits are valid forย 12 months.
We obtain the right to withdraw, change and/or cancel Club Stash Codes at any time. But we will honour all orders received upto that point.
Any questions please feel free to contact us, we are happy to help and enable.
Contact us via email: hop@ixchel.com.au

Updated: 4th of February 2024